Which couriers do you use?

For smaller items we use Hermes Tracked, Royal Mail Tracked or Royal Mail 48hr. If tracked you will receive a relevant tracking reference by email at the point your order is shipped from our system.

Larger items are sent with DPD or Yodel on a 24hr service. These are tracked services and you will receive a tracking reference with your shipping confirmation email.  DPD normally send a text to inform you with a time slot for your delivery.

What will the postage charge be?

Orders of £50 and over are delivered to UK mainland destinations FREE OF CHARGE. (Orders under £50 are charged at £3.99. Orders delivered to Republic of Ireland, Channel Islands, Guernsey & Jersey may cost more).  International shipping costs (as with all shipping costs) are displayed in the shopping  basket.

Do your prices include VAT?

All of our prices include VAT at the standard UK rate of 20%.